Last Updated: 6/22/2026
At Select Reman Exchange, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our WooCommerce-powered website (the “Site”).
1. Information We Collect
When you visit our Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your quotes and purchases.
Personal Data You Provide to Us
When you request a quote, create an account, or purchase a remanufactured engine or part, we collect the personal information you give us. This includes:
- Contact Details: Name, billing address, shipping address, email address, and phone number.
- Account Information: Username and password if you create a customer account.
- Business Information: Company name and tax identification numbers (if applicable for commercial/wholesale orders).
Data We Collect Automatically
As you browse the Site, we automatically collect certain information about your device, including:
- Device Information: Your web browser, IP address, time zone, and some of the cookies that are installed on your device.
- Browsing Data: The individual web pages or products you view, what websites or search terms referred you to our Site, and information about how you interact with the Site.
Payment Information
We do not store your full credit card details on our servers. All payment information is securely processed through our third-party payment gateways (e.g., Stripe, PayPal, or specialized freight financing partners) in compliance with PCI-DSS standards.
2. How We Use Your Information
We use the data we collect to fulfill our core business operations and improve your experience with Select Reman Exchange. Specifically, we use your information to:
- Process Orders & Quotes: To provide accurate freight shipping quotes, fulfill orders for diesel engines and parts, and arrange for worldwide shipping.
- Communicate with You: To send order confirmations, shipping updates, core return instructions, and respond to customer service inquiries.
- Screen for Fraud: To screen our orders for potential risk or fraud, particularly with high-value transactions.
- Improve Our Site: To generate analytics about how our customers browse and interact with the Site, allowing us to optimize our WooCommerce store and marketing campaigns.
3. How WooCommerce Processes Your Data
Because our store is built on the WooCommerce platform, the system tracks specific actions to function properly:
- Products you’ve viewed: We use this to show you parts or engines you’ve recently looked at.
- Location, IP address, and browser type: We use this for purposes like estimating taxes and freight shipping costs.
- Shopping cart contents: We use cookies to keep track of cart contents while you’re browsing our site.
4. Who We Share Your Data With
We share your Personal Information with trusted third parties to help us conduct our business and fulfill your orders:
- Shipping & Freight Partners: We share your address and contact details with LTL freight carriers and global shipping partners to deliver your engines and parts.
- Payment Processors: To securely process your payments.
- Service Providers: We may share data with IT support, marketing platforms, and analytics providers (like Google Analytics) to help us understand how customers use our Site.
- Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. How Long We Retain Your Data
When you place an order or request a quote through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you leave a review or comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
6. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
- Access and Portability: You can request a copy of your personal data in an electronic format.
- Correction: You can log into your WooCommerce account to update your billing, shipping, and contact details.
- Erasure: You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as tax records for past purchases).
If you would like to exercise any of these rights, please contact us using the information below.
7. Cookies Policy
Our Site uses “cookies” to enhance your user experience. Cookies are small data files placed on your device or computer. We use them to:
- Remember you and your login status.
- Keep track of items saved in your shopping cart.
- Understand how you use our Site so we can improve navigation and product discovery.
You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, some parts of the Site (such as the checkout process) may not function properly.
8. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Select Reman Exchange
Phone: 574-213-5555
Email: sales@srxengines.com
Address: 8340 Silver Lake Rd, Linden, MI 48451
