At SRX Engines, we pride ourselves on delivering top-notch remanufactured engines that stand the test of time. For over a decade, we’ve had the privilege of partnering with Spink Insulation, helping them keep their fleet of trucks running smoothly. One of their key team members, Crew Leader Johnny Larocque, recently shared his experience working with SRX and the lasting impact our engines have had on their operations.
How It All Started
Johnny’s journey with SRX Engines began in an unexpected way. While sourcing parts at Fleet Pride, Johnny had a chance encounter that led him to our team. A gentleman handed him a card, saying, “Call Clay.” From that day on, Johnny has trusted Clay and the SRX Engines team to provide remanufactured motors for Spink Insulation’s trucks.
“And from that day forward, I’ve called Clay and have just dealt with clay on the remains of motors,” said Larocque.
Long-Lasting Engines for High-Demand Operations
The first engine that SRX Engines delivered to Spink Insulation has become a symbol of our commitment to quality and durability. This engine has been running strong for over ten years with just routine maintenance and oil changes.
“… that very first motor. I mean, we never had one issue. And it’s still going today,” said Larocque adding that the same injectors are still in the motor and nothing besides routine maintenance has been performed on it.
Given that Spink Insulation trucks often run 8 to 10 hours a day—sometimes longer—this longevity is no small feat. Johnny emphasizes the heavy workload their vehicles endure considering the truck’s motor also drives the insulation machine, “… the truck gets to the job and then the truck still has to run for that many hours to do the job.”
Exceptional Customer Service
What sets SRX Engines apart isn’t just the quality of our remanufactured engines; it’s the personal attention and fast response time that Johnny has come to rely on. Whether it’s a question about a turbo ring or a more complex issue, Johnny knows that SRX is just a phone call away.
“I don’t have to deal with middlemen,” Johnny explains. “I make one call to SRX,” he added. Whether it’s through a phone call, a FaceTime walkthrough, or sending over a diagram — the dedication to making sure customers understand the solution for next time is incredible.
A Trusted Partnership
Over the past ten years, SRX Engines has supplied Spink Insulation with approximately ten engines, all of which are still running smoothly today. Johnny notes how crucial this reliability is to their business and keeping insulation customers well served and the team members fully engaged.
The Importance of Reliable Partners
For a company like Spink Insulation, having dependable partners is essential. Johnny stresses how SRX Engines has alleviated the stress of vehicle maintenance, allowing his team to focus on their work without worrying about downtime.
“I spent probably more hours chasing and trying to find stuff or someone to help me or give me direction,” Johnny says. One weak link can cause major issues for any business and with Spink, truck maintenance is vital. With SRX, engine problems are one less thing we have to worry about.
With a reliable partner like SRX Engines to call upon, Johnny describes it best, “I go home and I sleep well.”
Conclusion
At SRX Engines, we are proud to support businesses like Spink Insulation by providing high-quality, remanufactured engines that last. Johnny Larocque’s story is a testament to our commitment to excellence, both in our products and our customer service. With over ten years of partnership and a fleet of hard-working trucks to show for it, we look forward to continuing to power Spink Insulation’s success for many years to come.
From all of us at Select Reman Exchange — thank you to the team at Spink Insulation.
Give them a call at 800.464.3307. Visit them at one of their three locations in Jackson, Ann Arbor or Lansing.